Every missed call is a job your competitor gets.
Ringnest is an AI phone receptionist for independent HVAC companies. It answers when you can't, finds out what's wrong, flags emergencies, and emails you a clean summary of every caller.
When you're under a house, on a roof, or asleep, the next company on Google answers. Most callers don't leave a voicemail.
Start a 14-day free pilotNo contract. Keep your current number. Nothing owed if it doesn't catch a real lead in 14 days.
What happens when a customer calls
| Time | Caller | Issue | Priority |
|---|---|---|---|
| 2:14 AM | Maria L. (555) 010-0142 | No heat, house at 48°F, two kids at home | Urgent |
| 7:52 AM | Dan R. | AC running but not cooling, wants a tune-up this week | Routine |
| 11:30 AM | Priya S. | Asking about replacing a 15-year-old system | Routine |
Illustrative example with made-up names and numbers. Your summaries arrive by email after each call.
- 1
It picks up, every time
Nights, weekends, and when your whole crew is on jobs. It opens by saying it's an automated assistant and that the call may be recorded.
- 2
It asks what a good dispatcher would ask
Name, number, address, what the system is doing, and how long it's been happening.
- 3
It tells you what's urgent
No heat in freezing weather, no cooling for vulnerable people, or any safety concern is marked urgent so you can call back first.
- 4
You get the summary
Caller details, the problem in plain words, and a priority tag land in your inbox. You decide the price and the time.
Built to be careful
Safety first
If a caller mentions a gas smell, carbon monoxide alarm, smoke or fire, the assistant tells them to leave the building and call 911 before anything else.
No price quotes
It never quotes prices or promises arrival times. Those stay with you.
Honest about being AI
Callers are told up front that they're speaking with an automated assistant and that the call may be recorded.
Inbound calls only
It answers calls your customers make to you. It does not place sales calls.
Hear it before you decide
Call our demo line and play the customer. Try a routine tune-up request, then an urgent no-heat call.
Demo line
[DEMO PHONE NUMBER, added after the Retell number is bought]
The demo company is a fictional one called Example Comfort Heating & Cooling.
Simple pricing
Starter
plus $300 one-time setup
- Answers your forwarded calls
- Emails you a summary of every call
- Your business name, hours and service area
- Emergency flagging
Growth
plus $300 one-time setup
- Everything in Starter
- Text-message follow-up to callers, once messaging registration is approved
- Calendar booking where you choose to allow it
Early pilot pricing. Month to month, cancel any time. Prices in US dollars.
14 days free. Pay only if it catches real leads.
We set it up, you forward your calls, and we run it for 14 days. If it doesn't capture at least one real lead in that time, you owe nothing and you can walk away.
Setup takes about a day once we have your business details: name, hours, service area, services you offer, and where to send summaries.
Get started
Email [CONTACT EMAIL, added once the domain mailbox is live] with your company name, city and the best phone number to reach you. We reply within one business day.
Questions owners ask
Do I have to change my phone number?
No. You forward your existing line to the number we give you, either always or only when you don't answer. You can switch forwarding off at any time from your phone carrier.
What if a caller wants to talk to a person?
The assistant takes their details and flags the call for a callback. It does not pretend to be human and it does not argue.
Does it book jobs or quote prices?
It doesn't quote prices or promise arrival times. On the Growth plan it can offer calendar slots you've approved.
Are calls recorded?
Calls to your line may be recorded and transcribed so we can build your summary. Callers are told at the start. You are responsible for following the recording laws that apply to your state, and we'll help you set the right wording.
What if it gets a call wrong?
Every call is recorded and transcribed, so you can listen to what was said and call the customer back yourself. If something sounds off, tell us and we fix the instructions the same business day.
What happens if I stop?
Turn off forwarding at your phone carrier and your calls ring through to you again as before. There is no contract. Cancel by email and billing stops at the end of the month.
Who are you?
Ringnest is a small company that builds and monitors AI phone assistants for independent home-service businesses. You deal directly with the people who set up and watch your assistant, and support is by email with a reply within one business day. Our registered company details are in the footer.